Appointments
Non-urgent advice: Book an Appointment
Please contact the practice online in the first instance so we can assess your needs and direct you to the most appropriate care. To contact us online, click here.
If you are unable to use the online service, you can contact us by telephone or visit the surgery in person. Please check our opening hours before attending.
When calling, we recommend using our callback service rather than waiting in the queue. You will receive a return call in line with your place in the queue.
Urgent advice: Urgent Appointments
Please contact the practice online in the first instance so we can assess your needs and direct you to the most appropriate care. To contact us online, click here.
If you are making a request after 4pm, please contact us by telephone.
If you need assistance and the surgery is closed, please contact NHS 111.
Non-urgent advice: Home Visits
If you are housebound or unable to travel to the surgery because you are too unwell you can request for a home visit by a GP or District Nurse.
- Routine visits should be requested before 10.30 am.
- Requests for visits after this time will be passed to the duty GP.
Urgent advice: Cancel an Appointment
If you can't make it to your appointment, please inform the reception staff so that another patient can use the appointment. You will receive a letter notifying you that you have defaulted from your appointment if you don't let the practice know in advance. Persistent defaulters maybe removed from the list.
Non-urgent advice: Extended Hours
Monday from 6:30 pm to 8 pm at Woolpack House and Saturday morning from 8:45 am to 1 pm at Woolpack House.
We are also offering 1 pm to 5 pm Saturday appointments on a rotational basis between the three practices.
PLEASE NOTE: These clinics are filled by appointment only, they are not a ‘drop-in’ clinic.
Immediate action required: When We Are Closed
When the surgery is closed for urgent non-life threatening problems, please contact NHS 111. NHS 111 is here to make it easier and quicker for patients to get the right advice or treatment they need, be that for their physical or mental health.
If you, or someone you know, is experiencing a mental health crisis, call NHS 111 and select the mental health option. Available 24/7, you will speak to a mental health professional who can listen to you and help you find the right support.
If you are deaf or have hearing loss please use NHS 111 – SignVideo or the 18001 111 Relay UK app.
Page created: 27 April 2023