Contact Us

Woolpack House

111 (Out of Hours)
The Stonebow
York
YO1 7NP

South Bank Medical Centre

111 (Out of Hours)
175 Bishopthorpe Road
York
YO23 1PD

East Parade Medical Practice

111 (Out of Hours)
89 East Parade
Heworth
York
YO31 7YD

Saturday Clinics

These clinics are filled by appointment only, they are not a 'drop-in' clinic.

Please note the telephone will be switched off during this time.

Opening Times

Please select a site

Facilities & Accessibility

Facilities:

  • Disabled Parking 
  • Disabled WC 
  • Induction Loop 
  • Signing Service Available 
  • Step Free Access 
  • Wheelchair access 

 

Disabled Access:

There is access through the main door.

 

Hearing Difficulties:

If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room. Alternatively, we do have the facility of a portable induction loop. If you would like to use this, please ask at reception for assistance.

Extended Hours

We offer clinics on Monday between 6 PM - 8 PM at Woolpack House. These clinics are filled by appointment only, they are not a 'drop-in' clinic. 

Please contact us if you would like to book an appointment.

When We Are Closed

When the surgery is closed for urgent non-life threatening problems, please contact NHS 111. NHS 111 is here to make it easier and quicker for patients to get the right advice or treatment they need, be that for their physical or mental health.

If you, or someone you know, is experiencing a mental health crisis, call NHS 111 and select the mental health option. Available 24/7, you will speak to a mental health professional who can listen to you and help you find the right support.

If you are deaf or have hearing loss please use NHS 111 – SignVideo or the 18001 111 Relay UK app.

Page last reviewed: 29 January 2026
Page created: 27 April 2023